Legal
Privacy Policy
Last updated: July 2026
1. Who We Are
PropAdmin Solutions provides property inventory transcription and administrative support outsourcing services to property businesses in the United Kingdom, United States and Australia. This Privacy Policy explains how we collect, use and protect personal information submitted through this website.
2. Information We Collect
When you submit an enquiry through our website, we collect the information you provide: your name, company name, email address, country, the service you are interested in and your message. We also collect standard technical information (such as browser type and pages visited) to help us maintain and improve the website.
3. How We Use Your Information
We use your information to respond to your enquiry, prepare quotations, provide our services, and communicate with you about your request. We do not use your information for unrelated marketing, and we do not sell or rent personal data to third parties.
4. Legal Basis for Processing (UK GDPR)
We process personal data on the basis of legitimate interests (responding to business enquiries and providing our services) and, where a contract is formed, contractual necessity. You may object to processing at any time by contacting us.
5. How We Store and Protect Data
Enquiry data is stored securely and access is restricted to authorised team members. Client files, audio, notes and documents supplied for transcription or administrative work are handled confidentially and are never shared with unrelated third parties.
6. Data Retention
We keep enquiry information only for as long as necessary to respond to your enquiry and manage any resulting business relationship, after which it is securely deleted. Client work files are retained only for the period agreed with each client.
7. Third-Party Processors
We use a small number of trusted service providers to operate this website and deliver enquiry notifications by email. These providers process data only on our instructions and under appropriate safeguards.
8. Your Rights
You have the right to request access to the personal data we hold about you, to request correction or deletion, and to object to or restrict processing. To exercise any of these rights, contact us through the enquiry form on this website.
9. Cookies
This website uses only the essential technical storage required for it to function. We do not use advertising or third-party tracking cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page.